FAQ

Why buy from us?

Glad you asked! We work hard to offer a collection of kids clothes that are not only super cute and worthy of a thousand compliments, but we're also committed to making them more affordable. We do this by working with manufacturers in Asia to have them ship directly to our customers. (Yay to being smart with your hard earned dollar!) Lastly, we're serious about our customers' happiness. When you receive your purchases, we want it to be like getting a puppy for Christmas/finding $20/having Ryan Gosling show up at your birthday party. Feel free to give us a shout at hello@sluicefarbo.com to share your experience. 

Check out our About page to learn more about our story.

Do you gift wrap?

At this time, we don't offer gift wrapping. If you are purchasing an item as a gift, we recommend shipping it to yourself, rather than the lucky gift recipient directly.

How much is shipping?

We offer flat rate shipping of $5 to anywhere in the United States. Orders $50+ ship free! Please note that

  • Items can take anywhere from 10-20 business days to arrive because your items are shipped directly from manufacturers in Asia. Select items ship USPS from Washington, and it will be noted in the product description.
  • If you order multiple items, they may come in separate deliveries.
  • We'll send tracking information for all orders so you can see the progress.

    Will I be charged sales tax?

    We add sales tax for orders in Washington state.

    How should I wash/care for my purchases?

    For most items, we suggest turning the item inside out and machine washing in warm/cold, delicate cycle; tumble dry low. For items with tassels, ribbons, other attached decoration (not printed) or more delicate items, we suggest hand washing and letting it hang dry.

    What is your Returns Policy?

    We take customer satisfaction seriously! If your order is wrong, your item was damaged in shipping, or you're unhappy with any of the items you bought from Sluice/Farbo, please initiate a return within 45 days of the purchase date. See our Returns & Exchanges page for more details.